Skip to main content
In addition to the FAQs below, please see TransitionZero’s Privacy Policy.

​
Is my data secure?

TransitionZero takes information security incredibly seriously. We’ve designed our platform from the ground up to incorporate industry best practices for data protection. This includes:
  • Robust authentication methods
  • End-to-end encryption for data at rest and in transit
  • Continuous monitoring for vulnerabilities.
The data that users upload to the platform is securely stored, never shared with other users and not used by TransitionZero.

​
How does the AMP AI chatbot handle my data?

AMP only processes data when you actively interact with it. We collect your chat inputs and interaction history to provide responses and improve the AI’s performance. To ensure privacy and security, we have configured our systems as follows:
  • No Training on Your Data: We use Google Gemini to power AMP. We have strictly configured Gemini not to retain your inputs or use them to train their underlying models.
  • Strict Retention: We retain chat data for 180 days to troubleshoot and improve the service. After this period, all data is aggregated, anonymized, and the original records are deleted.
  • Infrastructure: We utilize Langfuse (hosted within the EU) to analyze interactions and ensure the bot remains a reliable tool for your climate modeling.

​
Can we have a local desktop version of Scenario Builder?

No, its a web application that makes use of a central database and cloud processing to deliver the service.

​
Can we have an in-country version of the database?

We have built Scenario Builder using Google Cloud Platform (GCP). We are currently using GCP European regions. It’s not currently possible for us to run a multi-region versions of the platform due to resource constraints.